Privacy Policy

MVAagents Privacy Policy

MVAagents is committed to protecting the privacy of data relating to our users and their clients. We will collect, store, use, and protect any personal information that you share with us. We will not share your information with anyone, except as described in this Privacy Policy.

Throughout this Privacy Policy, we will refer to our website, applications delivered via the web, and other related services collectively as the “Service.”

This Privacy Policy does not apply to information we collect by other means than your use of the Service (including offline) or from other sources. By signing up for MVAagents and using the Service, you agree to accept this Privacy Policy.

We may update this policy at any time. If changes are made, we will post the updates to this page. Please review this policy periodically to stay informed.

Information We May Collect

We may collect the following Personally Identifiable Information (PII) from users who buy our products and services:

  • Name

  • Email address

  • Telephone number

  • Billing and shipping address

  • Payment details (such as credit card number)

When using the Service, we may also collect:

  • Transaction data obtained from third-party applications (e.g., QuickBooks, Xero, Clio)

  • Browser information

  • User-generated content

  • Files or data uploaded to the Service

  • Information relating to your clients or customers to be invoiced through MVAagents (“Third-Party Client Information”)

Additional information may also be collected through customer surveys, support interactions, or communications with our team.

Cookies and Tracking Technologies

We use cookies so our Website can recognize you and provide the most relevant information. For example:

  • Remembering your username so you can log in faster

  • Recommending services based on your past activity

  • Compiling non-PII statistics such as time spent on site and most-visited pages

How We Use Personally Identifiable Information

We use your information to:

  • Create and manage your account

  • Communicate about products and services

  • Process billing and payments

  • Provide customer support

  • Enforce our Terms of Service and comply with applicable law

  • Improve and personalize our offerings

We may also use anonymized data for analytics, diagnosing service issues, maintaining security, and enhancing your experience.

Protecting Personal Information

All personal data is securely stored on servers in the United States. We employ industry-standard safeguards to protect Personally Identifiable Information and any Third-Party Client Information you provide.

MVAagents treats all Third-Party Client Information as confidential and will not disclose it except as required by law, subpoena, or to fulfill the core purpose of the Service: facilitating billing, invoicing, and related business processes.

While we use advanced security practices, no system is 100% secure. By using our Website, you acknowledge and accept this risk.

Sharing Personal Information

MVAagents will not rent or sell your personal information. We may share information only with trusted service providers and partners strictly for purposes of delivering the Service.

In the event of a business transaction such as a merger, acquisition, bankruptcy, or sale of assets, customer information may be transferred as part of that process.

We may also disclose information if legally required or if necessary to:

  • Comply with legal processes

  • Protect rights, property, or safety

  • Prevent fraud or abuse

  • Enforce our agreements

Sharing Personal Information

MVAagents will not rent or sell your personal information. We may share information only with trusted service providers and partners strictly for purposes of delivering the Service.

In the event of a business transaction such as a merger, acquisition, bankruptcy, or sale of assets, customer information may be transferred as part of that process.

We may also disclose information if legally required or if necessary to:

  • Comply with legal processes

  • Protect rights, property, or safety

  • Prevent fraud or abuse

  • Enforce our agreements

Compromise of Data

If personal information is compromised as a result of a security breach, MVAagents will notify affected users promptly by email or as otherwise required by law.

Your Choices

  • You may decline to submit personal information, though this may limit our ability to provide certain services.

  • You may update, correct, or delete your account information by logging into your account or contacting our support team.

Information Relating to Minors

MVAagents does not knowingly collect information from individuals under 18. If we discover that we have inadvertently collected such data, we will delete it immediately.

Third-Party Links

Our Website may contain links to external sites. MVAagents is not responsible for their content, policies, or practices. We encourage you to review their privacy policies before providing information.

Notifications

MVAagents may send you notices or updates via email, written communication, or postings on our Website. The method of delivery will be at our discretion.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective immediately once posted on our Website. Please review it regularly.

Contact

If you have any questions about this Privacy Policy, please contact us:

MVAagents Customer Support
[email protected]